Kia ora. How can we help you today?

About your campervan

Do I need to bring a plug adaptor?
The vehicles are equipped with AU/NZ electrical sockets, so if you are coming from overseas you will need an adaptor. Plug adaptors may be purchased at the ...
Mon, 1 Jul, 2024 at 4:40 PM
Will my campervan have a television?
Some campers are fitted with an LCD screen with built-in DVD player and HDMI and USB input. This is a media player only and doesn’t have access to televisio...
Mon, 1 Jul, 2024 at 4:51 PM
Can I recharge my laptop in the vehicle?
Yes, however you will need to be connected to a 240V power supply and simply use a power socket in the vehicle. The driver's cab in most campers also fe...
Mon, 1 Jul, 2024 at 4:52 PM
Can my campervan in New Zealand carry a bike rack ?
A bike rack can be fitted to selected New Zealand campervans for an additional fee, however this needs to be booked 48 hours in advance. Our bike racks fit ...
Mon, 1 Jul, 2024 at 4:56 PM
Can my campervan in Australia carry a bike rack?
No, unfortunately bike racks are not available on our campers in Australia.
Mon, 1 Jul, 2024 at 4:57 PM
How do I empty the toilet?
Emptying the toilet cassette is very quick and easy to do. We have a 'how to' video available to watch in the thl Roadtrip App, or you can watch it ...
Mon, 1 Jul, 2024 at 5:13 PM